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Retail Operations Manager

3 months ago


Grays, United Kingdom Aviserv Full time

About Aviserv: We are a celebrated doughnut establishment originating from the lively and sunny landscapes of Australia, currently in search of an innovative and approachable Store Manager to lead our bustling kiosk.

Position Overview: As the Store Manager, you will be the driving force behind our kiosk, embodying the essence and values of our brand. Your daily responsibilities will encompass:

  • Customer Interaction: Welcome and engage with customers, ensuring they have an unforgettable experience with our delectable doughnuts and aromatic beverages.
  • Team Management: Inspire and guide a vibrant team to excel in service delivery, cultivating a positive and cooperative work atmosphere.
  • Sales Strategy: Propel sales through creative tactics and outstanding customer service, playing a key role in the kiosk's achievements.
  • Operational Management: Oversee daily operations effectively, upholding high standards of food safety and cleanliness.
  • Brand Representation: Act as a passionate representative of our products and values, sharing the story behind our brand with customers.

What We Provide:

  • Competitive Compensation: A rewarding salary structure that acknowledges your efforts and commitment.
  • Performance Incentives: Attractive bonuses that reflect your impact on the kiosk's performance.
  • Employee Benefits: Enjoy discounts on our delightful products, because who doesn’t appreciate doughnuts?
  • Career Growth: Opportunities for advancement within the organization, supported by thorough training and development initiatives.
  • Flexible Work Hours: We prioritize work-life balance, offering adaptable schedules, including weekends and holidays.

Ideal Candidate Profile:

  • Friendly and Positive: You possess a warm demeanor and an optimistic attitude that brightens everyone’s day.
  • Professional Appearance: You maintain a polished and professional look, representing our brand with pride.
  • Enthusiastic: A genuine passion for our products and a desire to share that enthusiasm with others.
  • Relevant Experience: Previous experience in food service management with a talent for leading teams to success.

Become a key player in a team that spreads joy with every bite. If you share our excitement for doughnuts, we encourage you to consider this opportunity.

Job Type: Full-time

Compensation: £35,000.00-£40,000.00 per year

Benefits Include:

  • Company pension
  • Discounted or complimentary food
  • Employee discount
  • Sick pay
  • Store discount

Work Schedule:

  • 8-hour shifts
  • Monday to Friday
  • Weekend availability

Education Requirements:

  • Certificate of Higher Education (preferred)

Experience Requirements:

  • Retail sales: 1 year (preferred)
  • Supervisory experience: 1 year (preferred)
  • Customer service: 1 year (preferred)
  • Retail management: 1 year (preferred)
  • Management: 1 year (preferred)

License/Certification:

  • Driving License (preferred)

Work Location: In person