Field Service Technician
6 days ago
Job Title: Field Service Engineer - Packaging Machinery Specialist
About the Role
We are seeking a highly skilled Field Service Engineer to join our team at Consortium Professional Recruitment. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the packaging industry.
Key Responsibilities
- Service and Maintenance: Perform scheduled service checks and reactive maintenance on packaging machinery across various client sites.
- Equipment Audits: Conduct detailed audits of production lines, identifying areas for improvement and suggesting upgrades.
- Troubleshooting and Diagnostics: Diagnose and troubleshoot issues on-site, utilizing your expertise in PLC interrogation and multi-skilled engineering.
- Customer Support: Provide expert technical support to clients, running trials, optimizing equipment setups, and improving overall equipment effectiveness using best practice and company SOPs.
- Reporting: Prepare accurate, timely reports and present findings to clients, outlining recommended improvements and setting up agreed-upon upgrade timelines.
- Emergency Repairs: Respond to paid customer callouts to diagnose, identify parts, and repair machinery efficiently.
Requirements
- Multi-Skilled Expertise: Strong background in both mechanical and electrical engineering, with hands-on experience in a field service role.
- Engineering Qualifications: A formal qualification in Engineering (e.g., HNC, HND, or equivalent).
- PLC Knowledge: Ability to interrogate and troubleshoot PLC systems as part of your diagnostic and repair processes.
- Industry Experience: Previous experience within the packaging industry or a related field is highly beneficial.
- Problem-Solving Skills: A hands-on approach with a strong ability to diagnose issues and implement effective solutions.
- Flexibility: Willingness to travel extensively within the UK and to Europe when needed. Full driving license with no more than 6 points and passport is essential.
What We Offer
- Expected earnings to be 55k-60k which includes company bonus, staying away bonuses and overtime.
- Company van provided which includes personal use.
- Monday-Friday schedule with very few weekends expected.
- Intensive product training in the first few months.
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