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Finance Technician

2 months ago

Lincolnshire, United Kingdom Service Care Solutions Full time

Service Care Solutions are currently recruiting on behalf of a local authority in Lincolnshire, for a Finance Technician to join their team.

Job Description:

  • To provide an overall finance support/processing service to various clients in a flexible manner, ensuring that an effective, efficient and customer focussed service is delivered within required KPI, PI and activity timescales.
  • To work as part of a team using an adult care case management system for service users requiring direct payments, provider payments, deferred payments, residential and non-residential assessments.
  • To ensure that the advice is interpreted and managed within local policies and national guidance to direct payments, provider payments, deferred payments, residential and non-residential assessments.
  • To ensure that complex data management is provided on behalf of the local authority and falls within local policies and national guidance to process and maintain direct payments, provider payments, deferred payments, residential and non-residential
  • To manage workload and prioritise tasks effectively and extract data to help support any service user complaints/requests (including SARS or FOI).
  • Effectively communicate with outside bodies such as legal service organisations etc.
  • To deal with routine correspondence and telephone enquiries of a personal and confidential nature pertaining to service user’s financial details and the payments to service providers.
  • To deal with daily incoming and outgoing post for the direct payments, provider payments, deferred payments, residential and non-residential assessments teams within agreed timescales and deadlines.
  • To work together with your colleagues in reviewing and updating procedures to improve quality and consistency.
  • To maintain effective working relationships with Lincolnshire County Council staff, providers of services, service users, and other professionals.
  • To maintain computer and manual filing systems.