Lending Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom KFS Recruitment Full time
Lending Manager Job Description

We are seeking a highly skilled Lending Manager to join our team at KFS Recruitment. As a Lending Manager, you will be responsible for managing new loan applications from submission to completion, ensuring excellent customer service and maintaining a high level of product and criteria knowledge.

Key Responsibilities:
  • Take ownership of submitted applications and drive excellent customer service
  • Maintain up-to-date knowledge of products and criteria
  • Work towards agreed Service Level Agreements (SLAs) individually and as part of the team
  • Identify and champion areas for improvement and training within the company and team
  • Adhere to industry regulations and standards
  • Liaise with team leaders on case issues
  • Provide feedback on team, other departments, competitors, lenders, and introducers
Requirements:
  • Previous experience in a regulated or specialist finance environment is advantageous
  • Ability to perform under pressure in a fast-paced environment
  • Excellent communication and customer service skills
  • Proven experience in working to a high degree of accuracy
  • Ability to work with multiple systems
  • Excellent literary and numerical skills

We are looking for a motivated and experienced individual who is committed to providing world-class customer service. If you have a passion for finance and a strong work ethic, we would love to hear from you.



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