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Food and Beverage Team Leader

3 months ago

North West London, United Kingdom Melia White House Hotel Full time

Join the Meli Family

At Meli, we offer a unique opportunity for personal and professional growth within a global network. Our commitment to excellence ensures that you will be part of a dynamic team that values your contributions.

About Meli White House Hotel

Located adjacent to Regents Park, Meli White House is a beautifully refurbished hotel, just a short distance from premier shopping destinations. With convenient access to public transport, our location is ideal for both guests and staff.

Compensation Package: Up to £28,922 plus service charges, along with various benefits including hotel discounts, health cash back plans, meals during shifts, pension schemes, loyalty rewards, and referral bonuses.

Position Overview:

The Food & Beverage Supervisor is responsible for overseeing the Food and Beverage team in accordance with the Meli White House operational standards. This role involves enhancing and training staff on our established procedures.

Key Responsibilities:

  • Ensure all food and beverage personnel are well-versed in health and safety policies, adhering to safe practices at all times.
  • Maintain a comprehensive knowledge of all food items, beverages, and menu offerings across all dining areas.
  • Lead the team effectively, ensuring cost control and operational efficiency.
  • Address guest complaints with professionalism and promptness.
  • Participate in the development and execution of Food and Beverage promotions.
  • Coordinate mandatory training for staff and manage training schedules.
  • Foster a professional and motivated team environment, respecting diverse backgrounds and cultures.

Candidate Profile:

  • Strong customer service skills.
  • Previous experience in a supervisory or leadership role.
  • Fluency in English is essential.
  • Eligibility to work in the UK is required.

Benefits of Working with Us:

  • Competitive salary and 28 days of holiday, including public holidays.
  • Contributory pension scheme.
  • £500 referral bonus after successful completion of a probation period.
  • Discounted health and dental coverage.
  • Special rates for travel and dining at Meli Hotels worldwide.
  • Access to personal development programs and online learning resources.
  • Opportunities for career advancement within our global network.
  • Exclusive discounts through Perks at Work.
  • Engaging team events and celebrations.

At Meli, every team member is valued.

We believe in fostering a supportive and inclusive workplace where everyone can thrive. Our commitment to equality and diversity is reflected in our corporate culture, ensuring a respectful environment for all.

Join us in our mission towards sustainable growth and responsible hospitality.