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Senior Manager of Meetings and Events
2 months ago
Join Our Team at The Londoner
Welcome to The Londoner, a hotel that embodies a chic boutique atmosphere while offering an impressive array of spaces and services across 15 floors. Located in a vibrant area, we are on the lookout for hospitality professionals whose distinct skills and aspirations will not only meet our guests' high expectations but also enhance their own career growth in a company that values and rewards talent. Stand out by becoming part of London's premier Super Boutique hotel.
At The Londoner, we prioritize creating an exceptional workplace, having been recognized as a Great Place to Work. Our focus on the wellbeing and development of our team members is central to our culture.
We are currently seeking a Senior Manager of Meetings and Events to lead the Meetings and Events Operations at The Londoner. Our team is dedicated to delivering high-caliber events and meetings in a luxurious hotel setting.
Key Responsibilities:
- Oversee the seamless execution of the Meetings and Events Operations, ensuring we exceed guest expectations.
- Collaborate with the Meetings and Events team to deliver each event with the precision and attention to detail required.
- Lead, inspire, and maintain a cohesive Meetings and Events team, including Event Managers and the Beverage Manager.
- Address complaints and feedback constructively, striving to resolve issues promptly to enhance the guest experience.
- Assist in recruiting, coaching, mentoring, and supporting the Meetings and Events operations team, ensuring a focus on guest experience and teamwork.
Candidate Profile:
- Extensive knowledge of Meetings and Events Operations management, with experience in a high-revenue hotel environment.
- Exceptional attention to detail, logistics, management, and leadership skills are essential for this role.
- Proven organizational abilities, capable of working independently and meeting deadlines with quality outcomes.
- Confident with strong interpersonal skills to establish effective rapport.
- Proficient in English, both written and verbal.
Benefits Offered:
- Competitive salary package.
- 28 days of annual leave, including public holidays, with increases based on tenure.
- Complimentary meals, salad bar, and unlimited beverages provided daily.
- Recommend a Friend Scheme with financial incentives.
- Annual complimentary overnight stays at our hotels.
- Preferential accommodation rates for employees and their families.
- Access to a discount platform for popular retailers.
- Automatic enrollment in our company pension scheme.
- Regular social events across all locations.
- Annual recognition events to celebrate achievements.
- Wellbeing champions available throughout our hotels.
- Access to medical appointments and occupational health support.
- Online learning platform for professional development.
- Opportunities for career advancement and a variety of training programs.
Eligibility Requirements:
All applicants must be eligible to live and work in the UK, in accordance with the Asylum & Immigration Act 1996. Documented evidence will be required.