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Area Operations Manager
2 months ago
Are you a visionary leader who motivates your team with a commitment to exceptional customer service in every interaction?
We are seeking a Regional Manager to oversee our retail locations in the North East / Tyneside region, ensuring a uniquely tailored experience for all customers.
Key Responsibilities:
As a Regional Manager, you will be a transformative force. By embodying our brand for both customers and team members, you will cultivate a high-performance culture where success is a collective effort, and every team member contributes to making customers feel valued.
Your leadership will guide store teams in delivering a captivating customer journey, with a steadfast focus on service excellence.
You will develop and manage your regional business strategy, engaging your team by communicating commercial and financial goals, working efficiently, and reinforcing essential messages to ensure alignment in achieving these objectives.
Fostering the growth of future leaders will be a priority as you coach, support, and develop your store teams, encouraging Store Managers to adopt a similar leadership approach.
Expect a dynamic work environment where everyone is aligned towards common goals, with our culture and values at the forefront of our operations.
Candidate Profile:
While prior experience in the optical sector is not required, a background in fast-paced retail service management at a comparable level is essential.
You should be passionate about providing personalized customer experiences, demonstrating a commitment to ensuring each interaction feels tailored to the individual.
Your enthusiasm for a varied workday, combined with a strong commercial acumen, will empower you to meet your performance targets, while your dedication to colleague development will contribute to nurturing future leaders within the organization.
We recognize the importance of our team members, which is why we are dedicated to making your career with us fulfilling by acknowledging your achievements and encouraging your involvement in shaping our success.
Our leaders are viewed as catalysts for change, and we are committed to supporting your career through exceptional training and development opportunities. The possibilities for growth are boundless.
About Us:
As part of a global family, we operate numerous stores across the UK and Ireland, offering diverse work environments, from bustling urban centers to serene coastal areas. Our company is recognized for its leading eyewear brands.
