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Office Facilities Manager
2 months ago
Role Overview
The Office Facilities Manager is responsible for overseeing the operational functions at the site, ensuring a seamless experience for all employees and visitors. This position involves managing the reception area, coordinating meetings, handling administrative tasks, and providing essential support to various teams.
The role encompasses front-of-house management, which includes welcoming guests, setting up meeting spaces, and ensuring that all necessary equipment and amenities are available for staff and visitors alike.
Key Responsibilities
Reception and Visitor Management
- Oversee the reception area, including switchboard operations and mail distribution.
- Deliver exceptional customer service to all visitors and staff, both in person and via phone.
- Assist with on-site meetings by ensuring that all facilities are prepared, equipment is functional, and refreshments are provided.
- Manage the inventory and ordering of office supplies and equipment, ensuring efficient use of resources.
- Provide support for incoming customer inquiries and assist the sales team as needed.
Facility Maintenance
- Ensure that all buildings and facilities are maintained to the highest standards, with timely completion of preventive maintenance and repairs.
- Maintain the grounds and parking areas in compliance with relevant regulations.
- Manage relationships with third-party contractors to ensure quality service and cost-effectiveness.
Health and Safety Compliance
- Ensure adherence to health and safety regulations, including conducting regular drills and equipment testing.
- Oversee contractor management on-site, ensuring they are qualified and capable of performing their duties.
- Manage the reporting process for accidents and near misses, ensuring compliance with established protocols.
- Ensure that there are adequate trained first aiders and fire wardens on-site.
- Develop and maintain risk assessments and method statements for various tasks.
Administrative Support
- Provide daily administrative assistance to the sales and management teams, including handling phone calls and data entry.
- Keep the internal management system updated in preparation for audits.
Qualifications
- Minimum of GCSE Grade C or equivalent in English and Maths.
- Relevant health and safety qualifications and experience in contractor management.
Benefits
Salary: Competitive compensation package.
* Employer Recognition: Committed to various workplace initiatives and inclusivity programs.
* Compensation Package: Includes bonuses, pension schemes, and life assurance.
* Work-Life Balance: Generous holiday allowance and flexible working options.
* Family Support: Enhanced family leave policies.
* Community Engagement: Opportunities for paid volunteering and participation in employee networks.
* Wellbeing Initiatives: Access to mental health resources and employee benefits.
