Welsh Language Customer Care Representative

4 weeks ago


Bangor, United Kingdom Pertemps Cardiff Full time

Pertemps Cardiff is pleased to present an exciting opportunity for a Bilingual Customer Support Specialist. This role is ideal for individuals who are fluent in both Welsh and English and possess a solid understanding of Microsoft applications.

Position: Bilingual Customer Support Specialist

Company: Pertemps Cardiff

Location: Flexible locations

Compensation: Competitive hourly rate

Work Schedule: Standard business hours, Monday to Friday

Core Responsibilities:

  • Efficiently address a variety of customer inquiries.
  • Utilize company systems to manage and track customer requests.
  • Process applications and relevant documentation.
  • Ensure precise data entry and management.
  • Assist with additional inquiries from the Customer Hub Team.

Qualifications:

  • Fluency in both Welsh and English.
  • Experience with Microsoft software.
  • Strong attention to detail in data management.
  • Excellent communication and problem-solving abilities.
  • Capability to adhere to deadlines.

Advantages of Working with Pertemps:

  • Flexible payment options available.
  • Accrued holiday benefits.
  • Access to a pension plan.
  • Support from dedicated local consultants.
  • Comprehensive branch network across the UK.
  • Simple registration process, available online or in person.


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