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Christmas Customer Service Representative

2 months ago

Preston, Lancashire, United Kingdom Boots Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Retail Operations Assistant. As a key member of our store team, you will be responsible for processing online customer orders, managing stock, and supporting daily operational activities.

Key Responsibilities
  • Process online customer orders to a high standard using a handheld device.
  • Prepare online customer orders for customers to collect from store or home delivery.
  • Obtain the relevant information and locate the required stock from the stockroom and salesfloor to pack and dispatch online orders.
  • Support the store's daily operational activities including stocking shelves and general housekeeping.
  • Work as a team to solve any issues and meet daily targets.
Requirements
  • Enjoy following process and working at pace.
  • Enjoy working collaboratively as part of a team.
  • Communicate and listen effectively.
  • Comfortable learning about and using new technology, including handheld mobile devices to process online orders.
What We Offer
  • Generous employee discounts.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
About Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.