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Head of Delivery and Operations

2 months ago


Southport, Sefton, United Kingdom NHS England Full time

About the Role

The Head of Delivery and Operations will lead the cross-portfolio delivery team for the Product Delivery and Operations area of Product and Platforms, which is part of the Digital sub-directorate of the Transformation directorate of NHS England.

Main Responsibilities

  • Provide leadership for cross-portfolio delivery of initiatives involving multiple product portfolios.
  • Build and maintain a shared roadmap for delivery of cross-cutting initiatives.
  • Ensure key deliverables on cross-cutting initiatives are met in line with ministerial expectations.
  • Work across delivery teams to ensure alignment between Product and Platforms delivery expectations, supporting cross-cutting initiatives.
  • Coordinate briefings, information requests, and presentation materials required.
  • Manage dependencies, risks, and issues for cross-portfolio delivery.
  • Maximize available funding across different portfolio workstreams for optimal delivery.
  • Provide progress reporting and updates against objectives and OKRs.
  • Represent the Deputy Director of Product Delivery and Operations at delivery meetings in NHSE.

Key Relationships

  • Senior leaders across Product and Platforms, including Executive Director, Core SLT, and Product/Delivery leaders.
  • Director Mobile First.

About NHS England

NHS England is committed to delivering high-quality services for all, as set out by the NHS England board. This purpose will inform the detailed design work, and we will achieve it by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values, and behaviors to deliver accessible, compassionate care.
  • Optimizing the use of digital technology, research, and innovation.
  • Delivering value for money.