Senior Field Support Specialist

1 week ago

Bedford, Bedford, United Kingdom N2O Full time
About the Role

We are seeking a highly skilled and experienced individual to join our Field Support team as a Senior Field Support Executive. This role is pivotal in ensuring the smooth set up of installations and events for our marketing campaigns.

Key Responsibilities
  • Pick, load, and drive event assets to and from events, adhering to the agreed schedule.
  • Place and de-rig exhibition and event assets in accordance with the brief, escalating any issues as necessary.
  • Ensure exhibition and road show stands are set up in accordance with best practice and health and safety requirements.
  • Communicate and update key stakeholders, including Campaign Managers and the Field Support team.
  • Attend client venues ahead of campaigns to gather information as specified by Campaign Managers.
  • Provide advice and guidance to Campaign Managers and other team members on retail stand positioning.
  • Troubleshoot problems and find timely solutions.
  • Use event resources and equipment to maximize the effectiveness of exhibition stands and brand messaging.
  • Coach and mentor junior team members.
  • Deputise for Field Operations Managers or Senior Field Operations Managers as required.
About Us

N2O is an award-winning creative brand experience agency, trusted by the world's most successful brands to build their brand experiences. We craft insight-led, relevant, engaging, and measurable campaigns that deliver results.

Requirements
  • Experience in on-site events, promotional, and experiential activations.
  • Excellent team working skills.
  • Good planning and organising skills, with the ability to work alone and as part of a team to tight deadlines.
  • Physical fitness and ability to lift and move heavy packages and objects.
  • Practical trade skills, comfortable with hand-held and electrical tools.
  • Clear and effective communication with clients, colleagues, and site contacts.
  • Flexibility with hours, including weekends and unsociable hours.
  • Exceptional time management skills.
  • Detail-oriented with the ability to multi-task.
  • Professional with client-facing skills.
  • Highly efficient problem-solving skills.
  • Possession of a full clean driving license, with a minimum of 2 years' experience and a maximum of 3 points.
  • Mid/long distance driving experience.
Benefits
  • Salary £27k-£30k gross per annum, depending on experience.
  • 23 days annual leave plus bank holidays, increasing to 30 days after each completed year.
  • Flex buy/sell holiday scheme.
  • Life assurance.
  • Retail discounts scheme.
  • Employee Assist Programme.
  • Season ticket loan.
  • Day 1 Digital GP and Digital Dental services.
  • Free private healthcare after 2 years of continuous service.
  • Location benefits, including free breakfasts, hot drinks, and onsite parking.

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