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Parking Services Specialist

3 months ago

London, Greater London, United Kingdom RAFFLES Full time

Raffles London at the OWO is in search of a committed Parking Services Specialist to become a part of the Residences Department.

As an essential member of our team, your primary duties will include managing the parking, retrieval, maintenance, and valet services for both residents and hotel patrons. Furthermore, you will deliver outstanding concierge assistance to elevate the experience of our guests.

Key Responsibilities:

  • Efficiently parking and retrieving vehicles
  • Welcoming residents and guests with warmth
  • Overseeing the valet podium operations
  • Ensuring cleanliness and orderliness of the valet area and parking facilities
  • Facilitating effective communication with the hotel and residences concierge teams

Qualifications:

  • Demonstrated ability to provide exceptional service in high-pressure situations
  • Strong written and verbal communication capabilities
  • Willingness to work within a 24-hour operational framework

Benefits of Joining Raffles London:

  • Comprehensive benefits package including vacation allowance, staff meals, and pension contributions
  • Access to employee assistance programs and opportunities for professional growth
  • Engaging events and discounts available at Accor properties globally

Core Values at Raffles:

Be You: Embrace your creativity and passion

Be Kind: Foster emotional connections with colleagues and guests

Be Happy: Promote positivity through joyful interactions

Be Confident: Share your expertise to achieve excellence

Have Your Purpose: Make a meaningful impact through care and accountability