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Senior Program Manager
2 months ago
About the Role
The Amazon Tax department is a fast-paced, team-focused environment seeking a Sr. Program Manager with experience in process improvement, VAT compliance and reporting, requirements gathering, transaction/systems mapping, and cross-functional leadership.
Key Responsibilities
- Take the lead role with project owners, sponsors, and subject matter experts to align on project and workstream objectives
- Present and articulate complex concepts to cross-functional executive audiences
- Drive process improvements; enable streamlining to achieve operational efficiencies, benchmarking, and development of performance metrics
- Support processes to gather tax requirements, assess them for completeness, and translate them for technical teams, stakeholders, and sponsors who will address and implement those requirements
- Leverage technology and investigative skills to trace data through Amazon's complex invoicing systems architecture
- Document end-to-end transaction and systems flows that explain the source of data, where it is stored, and how it gets into the hands of the end user
- Implement and document controls and processes to manage the transfer and sharing of data
- Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner
- Dive deep where needed to resolve blocking issues during project planning, execution, testing, launch and cutover
A Day in the Life
The Sr. PM will lead teams drawn from across all Amazon business lines, back office IT systems, Tax, Accounting, and Finance/Operations to deliver E-Compliance Initiatives for global tax.
Basic Qualifications
- Experience defining program requirements and using data and metrics to determine improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
- Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules
- Experience leading process improvements
- Experience using data and metrics to determine and drive improvements
Amazon is an equal opportunities employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.