Retail Store Manager
5 days ago
Job Summary:
We are seeking a highly motivated and experienced Retail Store Manager to join our dynamic team at Robert Dyas. As a key member of our retail leadership team, you will be responsible for driving sales, cultivating a positive store culture, and delivering exceptional customer service.
Key Responsibilities:
- Drive Sales: Motivate your team to exceed sales targets and deliver outstanding results by implementing effective sales strategies and providing coaching and guidance to your team members.
- Customer Experience: Create a welcoming atmosphere and ensure exceptional customer service by providing a high level of product knowledge, resolving customer complaints, and promoting a positive store image.
- Team Leadership: Develop and empower your team, fostering a positive and collaborative work environment that encourages open communication, teamwork, and a commitment to excellence.
- Store Operations: Oversee all store operations, including merchandising, security, and safety, to ensure a smooth and efficient store experience for customers and employees.
- Relief Store Management: Effectively manage and step in as relief manager across multiple stores within your region, providing support and guidance to store teams as needed.
Requirements:
- Proven experience as a Store Manager or in a similar retail leadership role.
- Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and stakeholders.
- Passion for retail and a commitment to delivering exceptional customer service, with a focus on driving sales and improving store performance.
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