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Store Operations Manager
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Convenience Store Leader
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Retail Store Director
2 months ago
Job Title: Retail Store Director
Job Summary:
We are seeking a highly motivated and experienced Retail Store Director to lead our team and drive sales, customer satisfaction, and operational excellence in our stores. As a key member of our leadership team, you will be responsible for developing and implementing strategies to achieve business objectives, while fostering a positive and inclusive work environment.
Key Responsibilities:
- Drive Sales and Customer Satisfaction: Develop and execute plans to increase sales, improve customer satisfaction, and enhance the overall shopping experience.
- Lead and Develop the Team: Foster a positive and inclusive work environment, provide coaching and development opportunities, and ensure that team members have the skills and resources needed to succeed.
- Operational Excellence: Oversee store operations, including merchandising, security, and safety, to ensure a seamless and efficient customer experience.
- Relief Store Management: Provide support and cover for other stores within the region, as needed, to ensure business continuity and meet customer needs.
Requirements:
- Proven Experience: Minimum 3 years of experience in a retail leadership role, with a proven track record of success in driving sales, customer satisfaction, and operational excellence.
- Leadership and Development Skills: Strong leadership and people management skills, with the ability to develop and coach team members to achieve their full potential.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
- Passion for Retail: A passion for retail and a commitment to delivering exceptional customer service, with a focus on creating a positive and inclusive work environment.
What We Offer:
- Competitive Compensation: A competitive salary and benefits package, including a bonus structure and staff discounts.
- Career Growth Opportunities: Opportunities for career growth and development, with a focus on leadership and development.
- Comprehensive Development: Industry-leading training and mentorship, with a focus on developing the skills and knowledge needed to succeed in a retail leadership role.
