Insurance Administrator

2 months ago


Ashford, Kent, United Kingdom Office Angels Full time
Insurance Administrator Job Description

We are seeking a highly organized and enthusiastic Insurance Administrator to join our dynamic team at Office Angels.

Key Responsibilities:

  • Provide exceptional customer service by answering incoming calls, directing them to the relevant team member, and greeting visitors to the office.
  • Support customers by booking review meetings and contacting them to address their insurance requirements effectively.
  • Manage stock and order marketing and business stationery, ensuring the team has the necessary resources to excel.
  • Efficiently handle incoming and outgoing post, ensuring that important correspondence is promptly processed and delivered.
  • Assist the New Business and Marketing team by organizing external events and maintaining social media accounts.
  • Support the Agency Manager in coordinating internal events and training sessions, fostering a positive and inclusive work environment.
  • Carry out credit control processes, including customer payments and processing refund requests within specified timeframes.
  • Collaborate with the Administration Team, providing cover for absences or high workloads as needed.

Requirements:

  • High values of trust and integrity, acting as a positive role model in line with our ethos.
  • Ability to consistently deliver excellent levels of customer service, meeting customers' needs, and exceeding their expectations.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build and maintain effective working relationships.

What We Offer:

  • A supportive and friendly working environment.
  • 26 days annual leave plus bank holidays.
  • Birthday day off in addition to annual leave.
  • Option to buy/sell 5 days holiday per year.
  • Health Cash Plan.
  • Death in Service.
  • Pension.
  • Free Parking at all of the offices.
  • Fortnightly fruit deliveries.
  • Team lunch provided once a month.
  • Team social events twice a year.

How to Apply:

If you have the skills and experience required for this role, please apply today. We look forward to receiving your application.



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