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Retail Operations Leader

3 months ago


Leicester, Leicester, United Kingdom TFG London Full time

About The Position

Join TFG London, a hub for some of the UK's premier fashion and lifestyle brands, as we prepare for an exciting new venture. We are seeking a proactive Retail Operations Leader to guide our team and manage daily functions.

In this unique setting where multiple brands unite, you will play a crucial role in elevating the customer journey to exceptional standards, driving business success to meet key performance indicators and enhance overall sales outcomes.

Ideal Candidate Profile

  • A leader with a strong customer-centric approach, thriving in a dynamic environment.
  • Proven experience in managing high-achieving teams within a retail context.
  • Ability to motivate, mentor, and build solid relationships with team members at all levels.
  • Confident in your leadership capabilities, with a vision for team development and broader objectives.
  • A skilled communicator with a mix of interpersonal and business insight.
  • Passionate about engaging with customers directly, sharing knowledge and expertise effectively.

What We Offer

We value your contributions and provide the necessary resources and support for your professional growth. Our benefits package includes:

  • Complimentary clothing allowance
  • Exclusive staff discount of 70%
  • Entitlement to up to 34 days of holiday
  • Financial and wellness assistance
  • Enhanced maternity benefits
  • Access to a 24/7 Virtual GP service
  • And much more

About You