Health and Wellness Coach

1 month ago


Hampshire, United Kingdom Leisure (Operations) Full time

We are Places for People Group, a social enterprise that believes in empowering communities to thrive. Our mission is to create active places and healthy people, and we're looking for a dedicated professional to join our team as a Health and Fitness Instructor.

About the Role

As a key member of our healthy communities and fitness delivery team, you will play a crucial role in enhancing customer experience, achieving individual performance metrics, and delivering impactful health and wellbeing initiatives. You will work closely with our line manager to achieve excellence across all aspirations listed within our healthy communities and fitness strategy.

Key Responsibilities

  • Ensure members receive a high-quality onboarding experience, ongoing support, and a great gym experience to maximise their length of stay.
  • Deliver high-quality group workout classes, ensuring members receive an unrivalled experience.
  • Maximise customer satisfaction, as measured through NPS and Places Pulse, by delivering outstanding service.
  • Support the development of a highly qualified, professional, and motivated delivery team.

Benefits

We offer a comprehensive benefits package, including:

  • We align with the Real Living Wage foundation.
  • A bonus scheme for all colleagues at 2%.
  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors.
  • Flexible working, including part-time working, shift work, and more.
  • An opportunity to purchase additional annual leave.
  • Lots of opportunity to access ongoing personal learning and development.
  • Access to our Company Pension scheme.
  • Cashback plan for healthcare costs – up to £500 saving per year.
  • Discounts of up to 50% on activities, centre shop, and cafes.
  • Extra perks, including huge discounts and offers from shops, cinemas, and much more.


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