Outpatient Receptionist

1 month ago


Liverpool, Liverpool, United Kingdom The Walton Centre NHS Foundation Trust Full time

About the Role

We are seeking an experienced and organized Outpatient Receptionist to join our team at The Walton Centre NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing exceptional patient care and administrative support to our neurology and neurosurgery outpatients.

Key Responsibilities

  • Provide reception cover for outpatient clinics, ensuring a smooth and efficient patient experience.
  • Manage patient bookings, appointments, and travel expenses, maintaining accurate records and ensuring data quality.
  • Process patient enquiries, respond to queries, and maintain confidentiality in accordance with Caldicott and data protection guidelines.
  • Liaise with colleagues, secretariat, and other departments to provide a courteous and efficient service.
  • Provide cover for colleagues in the event of sickness and holidays, ensuring continuity of service.

About Us

The Walton Centre NHS Foundation Trust is a leading provider of neurology and neurosurgery services, dedicated to delivering exceptional patient care and outcomes. As an Outstanding Trust, we invest in our people and wellbeing, and we are proud to be recognized for our commitment to excellence.

Requirements

  • GCSE level or equivalent education.
  • ECDL certificate or equivalent.
  • Previous experience in an administrative role, with excellent communication, organizational, and time management skills.
  • Ability to maintain confidentiality and work in a fast-paced environment.


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  • Liverpool, Liverpool, United Kingdom The Walton Centre NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and organized Outpatient Receptionist to join our team at The Walton Centre NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing exceptional patient care and administrative support to our neurology and neurosurgery departments.Key ResponsibilitiesProvide reception...


  • Liverpool, Liverpool, United Kingdom The Walton Centre NHS Foundation Trust Full time

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