Technical Infrastructure Program Manager

6 days ago

London, Greater London, United Kingdom Amazon TA Full time
Job Description

We are seeking a highly skilled Technical Infrastructure Program Manager to lead our Day 1 and Day 2 implementation programs with significant global impact. The ideal candidate will have a deep understanding of various IT technologies and the ability to manage complex projects with enterprise-wide impact.

Key Responsibilities
  • Manage and own complex projects with enterprise-wide impact.
  • Collaborate with engineering teams to develop Network Infrastructure solutions.
  • Drive proof of concepts, develop technical documents required for service deployment.
  • Manage end-to-end Bill of Materials and change management.
  • Establish the forward-looking strategy and gain support for implementation.
  • Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery and verification of strategic goals.
  • Develop gap analysis, functional specifications, project schedules, and milestones.
  • Work with stakeholders to identify resources, assemble project teams, and delegate responsibilities.
  • Assess costs, benefits, and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation.
  • Balance business needs with technical and security requirements.
  • Clearly communicate goals, responsibilities, issues, and status to customers and senior managers.
  • Lead and streamline the transition of IT Services into production.
  • Ensure changes are effectively released, ensuring feedback mechanisms are established.
  • Build effective relationships with stakeholders and service owners.
  • Publish accurate and concise reports on time to maintain visibility and accountability.
Requirements
  • Experience in technical product or technical program management.
  • Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
  • Experience of managing Enterprise Level Infrastructure Services [Support, Design, Hardware Deployment].
  • Experience of managing cross-functional Infrastructure projects.
Preferred Qualifications
  • Experience working directly with engineering teams.
  • Experience of Enterprise Level Program Management [leading or operating].
  • Exposure to multiple project management methodologies.
  • Experience with information security, relational databases, and cloud computing.
  • Experience within complex organizational settings (e.g., geographic dispersion).
  • Familiarity with information security, relational databases, and cloud computing.
  • Excellent organization, quantitative, and presentation skills.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

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