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Technical Infrastructure Program Manager
2 months ago
We are seeking a highly skilled Technical Infrastructure Program Manager to lead our Day 1 and Day 2 implementation programs with significant global impact. The program may focus on a single product in a critical technology area or work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective.
Key Responsibilities- Manage and own complex projects having enterprise-wide impact.
- Collaborate with engineering teams to develop Network Infrastructure solutions.
- Drive proof of concepts, develop technical documents required for service deployment.
- Manage end-to-end Bill of Materials and change management.
- Establish the forward-looking strategy and gain support for implementation.
- Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery, and verification of strategic goals.
- Develop gap analysis, functional specifications, project schedules, and milestones.
- Work with stakeholders to identify resources, assemble project teams, and delegate responsibilities.
- Assess costs, benefits, and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation.
- Lead and streamline the transition of IT Services into production.
- Build effective relationships with stakeholders and service owners.
- Experience in technical product or technical program management.
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
- Experience of managing Enterprise Level Infrastructure Services [Support, Design, Hardware Deployment].
- Experience of managing cross-functional Infrastructure projects.
- Experience working directly with engineering teams.
- Experience of Enterprise Level Program Management [leading or operating].
- Exposure to multiple project management methodologies.
- Experience with information security, relational databases, and cloud computing.
Amazon is an equal opportunities employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://jobs/en/privacy_page.
