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Technical Infrastructure Program Manager

2 months ago

London, Greater London, United Kingdom Amazon TA Full time
Job Description

We are seeking a highly skilled Technical Infrastructure Program Manager to join our team at Amazon TA. As a key member of our Corporate Infrastructure Services team, you will be responsible for managing complex projects with global impact.

Key Responsibilities
  • Manage and own complex projects with enterprise-wide impact.
  • Collaborate with engineering teams to develop network infrastructure solutions.
  • Drive proof of concepts, develop technical documents required for service deployment.
  • Manage end-to-end Bill of Materials and change management.
  • Establish the forward-looking strategy and gain support for implementation.
  • Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery, and verification of strategic goals.
  • Develop gap analysis, functional specifications, project schedules, and milestones.
  • Work with stakeholders to identify resources, assemble project teams, and delegate responsibilities.
  • Assess costs, benefits, and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation.
  • Balance business needs with technical and security requirements.
  • Clearly communicate goals, responsibilities, issues, and status to customers and senior managers.
  • Lead and streamline the transition of IT services into production.
  • Ensure changes are effectively released, ensuring feedback mechanisms are established.
  • Build effective relationships with stakeholders and service owners.
  • Publish accurate and concise reports on time to maintain visibility and accountability.
Requirements
  • Experience in technical product or technical program management.
  • Experience in project management disciplines, including scope, schedule, budget, quality, along with risk and critical path management experience.
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
  • Experience of managing enterprise-level infrastructure services, including support, design, and hardware deployment.
  • Experience of managing cross-functional infrastructure projects.
Preferred Qualifications
  • Experience working directly with engineering teams.
  • Experience of enterprise-level program management, including leading or operating.
  • Exposure to multiple project management methodologies.
  • Experience with information security, relational databases, and cloud computing.
  • Experience within complex organizational settings, such as geographic dispersion.
  • Familiarity with information security, relational databases, and cloud computing.
  • Excellent organization, quantitative, and presentation skills.