Customer Service Representative

1 month ago

WottonunderEdge, Gloucestershire, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Wotton-under-edge Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide excellent customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Process transactions accurately and efficiently, handling customer queries and concerns in a professional manner.
  • Contribute to visual merchandising and store displays, ensuring that the store looks appealing and inviting to customers.
  • Participate in stock management, including receiving and processing stock deliveries, and maintaining accurate inventory levels.
  • Support colleagues during busy periods, such as peak sales times and special events.
  • Adhere to company policies and procedures, including health and safety guidelines and customer data protection.
What We Offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A supportive and inclusive work environment, with opportunities to work with a diverse team.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
  • The opportunity to work in a dynamic and fast-paced retail environment, with opportunities to progress your career.
About Us

Tesco is a leading international retailer, committed to serving our customers, communities, and planet a little better every day. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.

We welcome applications from individuals who share our values and are passionate about delivering exceptional customer service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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