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Service Design Specialist

2 months ago

London, Greater London, United Kingdom Methods Business and Digital Technology Full time

About Methods Business and Digital Technology

Methods is a leading IT Services Consultancy with a proven track record of transforming the public sector in the UK. We partner with central government departments and agencies, leveraging our expertise in transformation, delivery, and collaboration to create innovative business and technical solutions that are people-centered, safe, and future-proof.

Our commitment to human-centric design sets us apart from traditional consultancies. We believe in creating value and sustainability through our work for clients, staff, communities, and the planet.

Your Role: Service Design Specialist

We are seeking a passionate Service Designer to join our growing team. You will play a vital role in designing user-centered services that empower individuals and organizations.

Responsibilities:

  • Collaborate with stakeholders to understand user needs and business objectives.
  • Conduct user research and analysis to inform design decisions.
  • Develop service blueprints, user flows, and prototypes to visualize and test service concepts.
  • Facilitate workshops and presentations to communicate design solutions.
  • Advocate for user-centered design principles throughout the development process.

Skills and Qualifications:

  • Proven experience in service design methodologies and best practices.
  • Strong understanding of user research techniques and data analysis.
  • Excellent communication, collaboration, and presentation skills.
  • Proficiency in design tools such as Figma or Sketch.
  • Passion for creating innovative and impactful user experiences.

Benefits:

Methods offers a comprehensive benefits package designed to support your well-being and professional growth. This includes:

  • Competitive salary and performance-based bonuses.
  • Comprehensive health insurance coverage.
  • Flexible work arrangements to promote work-life balance.
  • Professional development opportunities through training programs and mentorship.
  • Collaborative and supportive work environment.