Care Coordinator
2 months ago
About Helping Hands
Helping Hands is a leading provider of home care services, dedicated to supporting adults of all ages to maintain their independence and stay in the place they know and love.
The Role
We are seeking a highly skilled and experienced Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in supporting our Registered Care Manager with recruitment, business development, and ensuring we deliver the highest possible standard of care.
Key Responsibilities
- Support the Branch Care Manager in providing care and support to our customers and carers within the local community.
- Ensure customers receive the highest standards of care and support through effective allocation of staff.
- Complete direct observations and supervisions for care teams within the correct timescales.
- Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassess customers to ensure care plans are reflective of customer's needs and condition.
- Actively seek new business opportunities and support the commercial growth of the branch.
- Ensure the highest levels of customer service are always provided.
About You
To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. You will also need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. A full UK driving licence and access to your own vehicle are also essential.
What's in it for you?
As a Care Coordinator with Helping Hands, you will have access to a wide range of benefits, including career progression opportunities, 23 days annual leave (rising to 25 after 2 years of service), and a comprehensive support network to assist you with all things HR, Compliance, and Business Development.
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