Retail Service Specialist
7 days ago
About Timpson Ltd
Timpson Ltd is a leading service-based retail company that offers a wide range of services to its customers. We are committed to providing excellent customer service and are looking for talented individuals to join our team.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Service Representative. As a Mobile Service Representative, you will be responsible for providing exceptional customer service and delivering high-quality services to our customers.
Key Responsibilities
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Deliver high-quality services to customers, including key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, and dry cleaning.
- Work independently and as part of a team to achieve sales and customer satisfaction targets.
- Maintain a clean and organized workspace, and adhere to company policies and procedures.
Requirements
- Previous experience in a customer-facing role, preferably in retail or hospitality.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic knowledge of key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, and dry cleaning.
What We Offer
- A competitive salary and uncapped bonus scheme.
- Opportunities for career advancement and professional development.
- A fun and dynamic work environment.
- A range of benefits, including free holiday homes, paid day off for a child's first day at school, and annual salary reviews.
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