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Robotics Field Service Engineer

2 months ago

East Liverpool, Ohio, United Kingdom nGenium Full time

Job Summary:

nGenium is seeking a skilled Field Service Engineer to join our team and support our premium global manufacturer of laboratory automation and robotics systems. This is a field-based position that requires excellent technical skills and strong customer service abilities.

Key Responsibilities:

  1. Conduct regular maintenance and troubleshooting of laboratory automation and robotics systems to ensure optimal performance and minimize downtime.
  2. Provide on-site and remote technical support to customers, including diagnosing and resolving faults, and collaborating with specialist teams as needed.
  3. Develop and maintain strong relationships with customers, identifying new opportunities for upgrades and providing excellent customer service.

Requirements:

  1. Strong background in science and technology, with experience working in a lab environment.
  2. A good degree in any scientific or engineering field.
  3. At least 1 year of experience maintaining and troubleshooting scientific or analytical equipment.
  4. UK driving license and full right to work.

What We Offer:

nGenium offers a competitive salary and a dynamic work environment that values innovation and customer satisfaction.