Lancôme Business Manager

3 weeks ago

London, Greater London, United Kingdom L'Oréal Full time
Lancôme Business Manager Job Description

Are you a dynamic and ambitious individual with a passion for luxury beauty and customer service? Do you have a proven track record of leading high-performing teams and driving sales growth? We're looking for a talented Lancôme Business Manager to join our team in Peter Jones London.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve store business objectives.
  • Drive sales growth through effective sales analysis, inventory management, and staffing organisation.
  • Develop and coach team members to perform at their best and work on their personal development.
  • Deliver on counter events and create initiatives to drive business in the community and store.
  • Embrace digital business tools and be an ambassador for these within the team.
  • Identify business strengths at store level and coordinate with retail and training teams for actions to maximise selling opportunities.
  • Devise retention strategies for individuals on counter.
  • Develop positive relationships with department store floor managers and head office.
  • Be a brand ambassador with attitude, eventing, and on-brand grooming.
  • Convey passion and master storytelling to clients.
  • Connect with clients by providing good solutions and after-sales/clienteling.
What We Offer:

As a Lancôme Business Manager, you'll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L'Oréal portfolio.

We take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote, or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, or disability, or any other protected status.

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