Cloud Marketplace Operations Specialist

2 months ago

Leatherhead, Surrey, United Kingdom Bytes Software Services Full time
About the Role

We are seeking a highly motivated and detail-oriented professional to join our Vendor Alliances & Commercial Operations division as an AWS Marketplace Operations Specialist. This role is pivotal in supporting, orchestrating, and delivering our marketplace practice.

Key Responsibilities
  • Lead and execute end-to-end operations of the AWS Marketplace, with a specialized focus on the Channel Partner Private Offer Process.
  • Proactively manage communications from customers, partners, and internal teams, escalating issues appropriately when needed.
  • Serve as a dedicated resource for the sales team, partners, and customers, offering expert insights into AWS Marketplace capabilities.
  • Support and guide the sales team in ensuring the successful management and renewal of existing marketplace private offers, utilizing available reporting platforms to track and ensure the timely execution of new offers.
  • Collaborate with sales partners to articulate the value proposition and benefits of utilizing the AWS Marketplace.
  • Efficiently log, track, and oversee all incoming opportunities, utilizing internal tools and report as well as the AWS' own ACE Platform to manage pipeline progression and accuracy.
  • Take ownership and responsibility for maintaining and updating supporting collateral and collaborate with our marketing team and AWS to ensure content is relevant and communicated correctly. Additionally, provide support for the upkeep and development of the AWS Marketplace Compass site.
  • Work closely with internal proposition owners, vendors, and AWS to support and execute a series of campaigns targeting Bytes customers.
  • Stay informed about regulatory changes affecting cloud marketplace operations and support in implementing and communicating necessary adjustments to the relevant stakeholders.
  • Support in identifying growth opportunities and actively participate in business development initiatives, contributing to the development and execution of strategic plans for AWS Marketplace operations.
  • Collaborate with AWS Marketplace teams to stay aligned with best practices, guidelines, and operational standards.
  • Collaborate proactively with Bytes' internal AWS Billing team to ensure accurate logging and recording of closed Private Offers within the Smart Info system.
Individual Responsibilities
  • If you are a proactive and detail-oriented professional with a passion for overseeing operational processes within the AWS Marketplace, we invite you to apply for this challenging and rewarding position.
  • This role involves collaboration with diverse teams, including Sales, ISVs, customers, and AWS teams. You will have the opportunity to contribute to the growth and success of the Vendor Alliances & Commercial Operations division.
Qualifications, Experience, & Skills
  • A-C GCSE Mathematics & English - Essential
  • 3+ Years Experience in similar role - Essential
  • Strong understanding of AWS Marketplace - Essential

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