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Hospitality Host

2 months ago

Coventry, Coventry, United Kingdom Whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Hospitality Host to join our team at George in the Tree Beefeater. As a key member of our Front of House team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

About the Role:

  • Provide outstanding customer service and ensure that every guest has a memorable dining experience.
  • Work collaboratively with the Front of House team to ensure seamless service delivery and high standards of quality.
  • Assist with the management of the restaurant floor, including taking orders, serving food and drinks, and handling customer complaints.
  • Participate in ongoing training and development to enhance your skills and knowledge and contribute to the success of the business.

What We Offer:

  • A competitive hourly rate of £10.25 for under 21 years and £11.49 for over 21 years.
  • A permanent contract with a guaranteed 20 hours per week, including weekends.
  • The opportunity to work for a leading hospitality business, Whitbread, with a strong commitment to training and development.
  • A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on food, travel, and other products.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • A passion for delivering exceptional customer service and creating a warm and welcoming atmosphere.
  • A flexible and adaptable approach, with the ability to work a variety of shifts, including weekends and evenings.