Service Team Manager

17 hours ago

Epsom, Surrey, United Kingdom Holt Recruitment Ltd Full time
Service Team Manager Job Description

We are seeking an experienced Service Team Manager to join our team at a prestigious main dealership in Epsom. As a key member of our service team, you will be responsible for ensuring the smooth operation of our service department, delivering exceptional customer service, and driving business growth.

Key Responsibilities:
  • Manage and coordinate the service team to ensure efficient and effective delivery of services to customers.
  • Ensure accurate and timely processing of repair orders, invoicing, and customer data.
  • Develop and implement processes to improve service quality, efficiency, and customer satisfaction.
  • Collaborate with the sales team to ensure seamless handovers and maximize sales opportunities.
  • Manage and maintain relationships with customers, suppliers, and other stakeholders.
Requirements:
  • Proven experience in a similar role within the automotive industry.
  • Strong knowledge of Kerridge automotive computer systems.
  • Excellent communication, organizational, and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Full driving license and ability to travel.

What We Offer:

  • Competitive salary and OTE.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Employee benefits and perks.

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