Leisure Centre Duty Manager

2 months ago


Reading, Reading, United Kingdom GLL Full time

About the Role:

GLL is seeking a highly motivated and organized Duty Manager to join our team at South Reading Leisure Centre. As a Duty Manager, you will be responsible for ensuring the smooth operation of the leisure centre, providing excellent customer service, and leading a team of staff.

Key Responsibilities:

  • Unlock the leisure centre and set up facilities for the day
  • Manage day-to-day operations, including customer queries, team management, and facility maintenance
  • Ensure the centre is clean, safe, and secure
  • Supervise staff and provide guidance and support as needed
  • Assist with the recruitment, training, and development of staff
  • Monitor and maintain pool and gym operations, ensuring compliance with safety procedures
  • Develop and implement plans to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives
  • Contribute to the development of policies and procedures

What We Offer:

  • A permanent employment contract with opportunities for career development
  • A flexible and supportive work environment
  • Competitive rates of pay and benefits package
  • Opportunities for training and professional development
  • A chance to work in a dynamic and fast-paced environment

About GLL:

GLL is a charitable social enterprise owned by its staff, providing leisure and cultural services to communities across the UK. We are committed to delivering high-quality services that meet the needs of our customers and stakeholders.


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