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Mental Health Crisis Support Specialist
3 months ago
Are you passionate about providing assistance to individuals facing mental health challenges during critical moments? We are seeking a calm, empathetic, and effective individual to support those in distress.
Core Values:
We are dedicated to the principles of Hope, Courage, Togetherness, and Responsiveness. If you resonate with these values and aspire to help individuals make informed choices, discover solutions, build resilience, and manage their overall well-being, we encourage you to consider this opportunity.
Role Summary:
The Mental Health Crisis Support Specialist plays a vital role in delivering our Nightlight Service, which offers urgent assistance and emotional support to individuals experiencing a mental health crisis. This service serves as an alternative to traditional pathways and operates throughout the week, ensuring continuous support.
Key Responsibilities:
- Provide immediate support to adults in crisis across the region.
- Utilize a person-centered approach to ensure every individual is treated with dignity and respect.
- Collaborate with a diverse team, including staff, volunteers, and coordinators, to maintain high-quality service delivery.
Service Objectives:
- Enhance the mental well-being of individuals facing crises.
- Facilitate early access to support services, creating clear pathways to assistance.
- Promote independent support for all clients and offer alternative solutions to reduce reliance on emergency services.
Work Environment:
Our Crisis Cafes provide a safe and welcoming space for individuals in distress, allowing them to engage with trained staff or simply take a moment for themselves.
What We Offer:
- Competitive salary ranging from £23,500 to £25,000 per annum, FTE.
- Flexible working hours with options for full-time or part-time positions.
- Generous annual leave entitlement, increasing with tenure.
- Comprehensive training and development opportunities.
- Employee Assistance Programme and health cover after a designated period of employment.
Candidate Profile:
While prior experience is beneficial, we prioritize candidates who embody the right values, skills, and commitment to delivering exceptional, person-centered mental health support. We welcome applications from all qualified individuals, ensuring equal opportunities for all candidates, including those with disabilities or special needs.
