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Client Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Benefact Group plc. As a key member of our Funeral Planning department, you will play a vital role in delivering exceptional customer service and supporting our business operations.
Key Responsibilities- Provide administrative support to the team, ensuring timely and accurate completion of tasks and projects.
- Manage client communications, responding to inquiries and resolving issues in a professional and courteous manner.
- Process financial transactions and maintain accurate records, ensuring compliance with company policies and procedures.
- Liaise with funeral directing partners and third-party suppliers to ensure seamless service delivery.
- Develop and maintain effective relationships with internal stakeholders to achieve business objectives.
- Perform ad-hoc tasks as required, including providing support to the wider team during peak periods.
- Excellent written and verbal communication skills.
- Proven organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Experience with Microsoft Office applications, including Word and Excel.
- Strong attention to detail and ability to maintain confidentiality.
- Flexible and adaptable approach, with a willingness to learn and develop new skills.
- A competitive salary and benefits package.
- Opportunities for career development and professional growth.
- A dynamic and supportive work environment.
- Access to training and development programs.
- A comprehensive employee assistance program.
