Service Advisor

3 days ago


Hermitage, United Kingdom AB Volvo Full time
Job Title: Service Advisor

We are seeking an experienced Service Advisor to join our team at Renault Truck Commercials in Dunstable. As a key member of our service department, you will be responsible for providing exceptional customer service and promoting the sale of workshop services and products.

Key Responsibilities:
  • Provide a high level of customer service to both face-to-face and telephone customers
  • Work closely with the workshop and service areas to ensure seamless communication and efficient service delivery
  • Upsell and promote workshop services and products to customers
  • Manage and maintain accurate records of customer interactions and service history
  • Contribute to the development of the service department and identify opportunities for improvement
Requirements:
  • Vehicle dealership experience
  • Familiarity with book times and vehicle parts
  • Understanding of relevant systems relating to the service department
  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative team environment
  • 25 days holiday rising with service
  • Pension scheme of up to 5% contribution by Renault Truck Commercials

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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