Senior Claims Professional

7 days ago


Birmingham, Birmingham, United Kingdom Red - Specialist Recruitment Full time

Job Title: Senior Claims Technician

Job Type: Permanent

Industry: Financial Services

Job Description:

We are seeking a highly skilled Senior Claims Technician to join our global client's Insurance Claims team on a permanent basis. As a Senior Claims Technician, you will be responsible for handling complex Property claims, such as fires or floods.

Our client empowers employees to balance their time between home and the office in a way that works best for them, their team, and customers. You will work at least 40% of your week away from home, at one of their office locations.

Key Responsibilities:

  • Pro-actively manage a portfolio of claims with a potential of £500K+ from notification through to settlement.
  • Deliver excellent customer service while maintaining accurate estimating and controlling indemnity spend.
  • Share your knowledge and support the development of others in your team and in the wider claims community.
  • Build excellent working relationships with Loss Adjusters and other suppliers.
  • Regular communication with policyholders and their representatives and underwriting colleagues.

Requirements:

  • Extensive experience in handling high-value and complex commercial property claims, with a settlement of at least £500k.
  • Education to A-Level or degree standard, or an equivalent professional qualification (ACII/FCII/CILA).
  • An inspiring leader with empathy and flexibility of approach to achieve effective outcomes.
  • Able to deliver exceptional service to your customers.
  • Developed communication and interpersonal skills and influencing and negotiating skills.

Benefits:

  • Competitive annual salary.
  • Tool of trade cash or car allowance.
  • Annual company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • Employee discounts.
  • Gym benefits.


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