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Senior Leakage Detection Specialist
2 months ago
We are seeking a highly skilled and experienced Senior Leakage Detection Specialist to join our HD Leakage department. As a key member of our team, you will be responsible for delivering effective and efficient performance management within your team, ensuring that any potential work needed for our customers is located and resolved in a timely manner and to the highest standard.
Key Responsibilities- Manage resource (people, assets, IT and finance) to ensure the team meets regulatory and company targets.
- Support colleagues to ensure the highest quality experience for our customers at the lowest cost.
- Utilize Leakage and customer service skills to manage contractors and mentor and train the team.
- Participate in an Out of Hours Stand by rota, with associated allowances paid accordingly.
- Ensure all work in your area of control is carried out in a manner that prevents harm to employees, contractors, or members of the public.
- Coordinate staff, information, and resources to enable prompt detection of leaks or consumption that affects our customers.
- Ensure sufficient labour, plant, transport, and material resources are available to carry out planned and reactive tasks in and out of hours.
- Ensure the team works effectively with all stakeholders, particularly with the Customer leak support team, repair teams, and area Water Network Technicians.
- Regularly inspect vehicles, plant, and equipment to ensure any defects are identified, reported, and resolved.
- Hold a Full UK driving License, as travel across the company will be required.
- A competitive salary.
- Days holiday + bank holidays, with the ability to buy/sell up to days per year.
- An annual bonus scheme (of up to £, per annum based on company performance).
- A leading pension scheme, with the company doubling your contribution (up to % when you contribute %).
- Sharesave, the chance to buy Severn Trent Plc shares at a discounted rate.
- Dedicated training and development with our 'Academy'.
- Family friendly policies.
- Two volunteering days per year.
