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Healthcare Assistant

2 months ago

Plymouth, Plymouth, United Kingdom NHS Blood and Transplant Full time

About Our Team

NHS Blood and Transplant is a leading organization in the field of blood donation and transfusion. We are committed to providing exceptional care to our donors and saving lives through our vital work.

Job Summary

We are seeking a skilled and compassionate Healthcare Assistant to join our team. As a Healthcare Assistant - Blood Donation, you will play a vital role in ensuring the smooth operation of our Donor Centres and community sessions.

Main Responsibilities

  • Participate in comprehensive training to learn the skills required for blood donation, including needle insertion and blood product handling.
  • Provide exceptional care to donors, ensuring their comfort and safety throughout the donation process.
  • Maintain accurate records of donor documentation and ensure the safe handling of blood products and equipment.
  • Build strong relationships with donors to encourage repeat donations and deliver a high-quality customer experience.
  • Work variable hours, including evenings, weekends, and bank holidays, with notice of the rota.

About You

We are looking for an individual with excellent communication skills, a willingness to learn, and a passion for delivering exceptional customer service. You will have experience of dealing with the public and be able to work effectively in a fast-paced environment.

Qualifications and Training

  • Hold a good standard of numeracy and literacy.
  • Be willing to undertake development and training to upskill yourself, including completion of the Skills for Health Care Certificate.