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Salesforce Marketing Cloud Solutions Specialist
3 months ago
Overview of the Position
Monks operates as a digital-centric marketing and advertising services firm that seamlessly integrates content, data, and technology services to create websites, interactive experiences, films, social media content, digital advertising initiatives, and data-driven solutions.
C360.Monks, a division of Monks, stands as a reputable Salesforce Consulting Partner and MuleSoft Partner, dedicated to assisting organizations in accelerating growth and fostering deeper customer relationships through Salesforce solutions.
In the role of Salesforce Marketing Cloud Architect, you will leverage extensive technical and product knowledge to deliver exceptional SFMC-based solutions to our clients. This position is integral to the Salesforce Marketing Cloud Customer Success team, where you will lead the design and execution of solutions on the Salesforce Marketing Cloud platform. Your responsibility will be to convert business needs into technological solutions and implement these solutions with precision, efficiency, and reliability.
Key Responsibilities
- Assess customer requirements and provide architectural solutions that effectively meet technical and business needs at scale.
- Serve as a trusted advisor to clients, prospects, and cross-functional teams.
- Offer technical effort estimates and project timelines.
- Oversee the implementation of new Salesforce Marketing Cloud initiatives as necessary.
- Lead the development team responsible for executing SFMC services, including Journey Builder and various Studios.
- Create technical integration strategies, encompassing data flow and architectural diagrams.
- Develop tailored presentations, demonstrations, and prototypes.
- Collaborate with cross-functional teams on new SFMC opportunities.
About You
You possess over 5 years of hands-on experience with Salesforce, including:
- At least 3 years of experience with Marketing Cloud, covering Email Studio, Automation Studio, Journey Builder, MobileConnect, MobilePush, and Einstein.
- Proficiency in SQL (MS SQL) and AMPscript.
- Familiarity with HTML, XML, CSS, and JavaScript.
- Strong grasp of SOAP APIs, REST APIs, and integration architectures.
- Experience collaborating with client teams and consulting staff throughout full-lifecycle implementations and integrated solutions within the SFMC ecosystem.
- Practical experience in Salesforce Marketing Cloud and other SFMC products.
- Background in a technical leadership role, designing and executing complex automated marketing programs using Salesforce Marketing Cloud.
- Comprehensive understanding of out-of-the-box Marketing Cloud functionalities, with the ability to leverage these based on client requirements.
- Expected to function as both a leader and an individual contributor.
- Proven ability to work independently and drive projects to completion in a matrixed environment.
- Capacity to thrive in a fast-paced setting, maintaining adaptability and high performance under time constraints.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology, and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmaneuver and outpace their competition.
Monks has been recognized for its excellence in the industry, including accolades from Adweek and The Forrester Wave. We are committed to fostering a diverse and inclusive work environment where all individuals can express themselves freely. Our dedication to diversity enhances our ability to produce work that resonates with the world around us.
Please be cautious of fraudulent job postings and recruiting activities that may use our company name. Protect your personal information during the recruitment process.
