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Guest Services Representative

2 months ago


Newmarket, Suffolk, United Kingdom whitbread Full time

We are excited to announce an opportunity at our esteemed hotel chain. This position offers a commitment of 32 hours per week, with competitive hourly compensation.

Position: Front Desk Associate

Join our team as a Front Desk Associate, where your vibrant personality and exceptional customer service skills will create a welcoming atmosphere for our guests. From the moment they arrive, you will ensure they feel at home, whether through a friendly greeting or collaborating with the housekeeping team to maintain impeccable room standards.

COMPENSATION:
Competitive hourly rate

EMPLOYMENT TYPE:
Permanent position with guaranteed hours

WORK SCHEDULE:
32 hours per week, scheduled over 4 or 5 days, including shifts from 7AM to 3PM, 3PM to 11PM, or 11PM to 7AM, with weekend availability required – enjoy the stability of guaranteed hours to plan your week.

BENEFITS OF WORKING WITH US:

Comprehensive Training: Receive thorough training and support to help you excel in your role, along with clear pathways for career advancement within our organization. Employee Discount Program: Take advantage of significant discounts on hotel stays and dining at our restaurants. Retirement Plans: Participate in our company pension scheme and savings programs. Additional Discounts: Enjoy savings on various services including shopping, utilities, travel, and entertainment. Complimentary Meals: Indulge in a free breakfast for two upon joining our team.

ROLE RESPONSIBILITIES:
As a Front Desk Associate, you will harness your enthusiasm for customer service to enhance the guest experience. Become a vital part of our leading hospitality organization.

We value individuality and strive to eliminate barriers to entry while fostering ambition. Our commitment to inclusivity ensures that all candidates, regardless of background or circumstances, are encouraged to apply.

We actively welcome applications from under-represented groups, including women, ethnic minorities, individuals with disabilities, and members of the LGBTQIA+ community. We are dedicated to supporting workplace adjustments and flexible working arrangements whenever possible.

Job Reference:
Advertised: Ongoing