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Practice Support Specialist

2 months ago

Reading, Reading, United Kingdom Simplyhealth Full time
Practice Support Advisor

Join Simplyhealth, a pioneering healthcare company, in revolutionizing access to healthcare in the UK. As a Practice Support Advisor, you'll play a vital role in providing exceptional support to our member dentists and their teams.

We're seeking a passionate and customer-focused individual to join our team. As a key point of contact, you'll create a professional impression for our practices, aiming for first contact resolution where possible. You'll take ownership of problem-solving, deal with challenging requests, and escalate issues when necessary.

Key responsibilities include:

  • Building and maintaining strong, long-lasting client relationships, capturing and following up on feedback.
  • Working with Business Development Consultants to identify sales and growth opportunities.
  • Providing proactive support to dentists and their teams, ensuring seamless communication and issue resolution.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're passionate about delivering exceptional customer service and building strong relationships, we'd love to hear from you.

Key Benefits:

  • £25,000 + £600 flexible benefits pot + pension + health plan + 36 days holiday + hybrid working

About Simplyhealth:

We're a company that's striving to revolutionize access to healthcare in the UK. Our health plans provide financial support for routine dental treatments, optician visits, and complementary therapies. We're committed to empowering individuals to take charge of their health and wellbeing.