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NOC Operations Specialist
2 months ago
About the Role:
We are seeking a highly skilled NOC Operations Specialist to join our team at BT Group. As a key member of our security team, you will be responsible for monitoring and maintaining the security of our customer networks.
Key Responsibilities:
- Monitor and respond to security incidents in real-time, working closely with our customers and internal teams to resolve issues.
- Investigate and analyze security incidents to identify root causes and implement corrective actions.
- Collaborate with our asset management and change management teams to ensure seamless integration of new equipment and changes to existing systems.
- Develop and maintain routine maintenance schedules to ensure the optimal performance of our networks.
- Participate in the drafting of quality technical and incident reports to inform management decisions.
- Stay up-to-date with the latest security threats and technologies to ensure our networks remain secure.
Requirements:
- Strong understanding of fibre network transmission and Cisco CCNA or equivalent skills knowledge.
- Experience with BT network tools and services, including One Control and CheckMK.
- Business acumen and ability to ensure GSS reputation is upheld with customers and suppliers.
- Ability to work in a 24/7 NOC environment, working day/night shift patterns.
What We Offer:
- A competitive starting salary and total reward package, including on-target bonus.
- Opportunities for professional and personal development in a dynamic and inclusive environment.
- Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sport.
About BT Group:
BT Group is a leading telecommunications company that connects millions of people every day. We are committed to using the power of communication to make a better world. Our purpose is to use the power of communication to make a better world for each other, for our customers, for society, and for our communities.
