NOC Network Operations Specialist

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom BT Group Full time

Job Title: NOC Network Operations Specialist

Location: Not Specified

BT Group is seeking a skilled NOC Network Operations Specialist to join our Security Operations team. As a key member of our team, you will be responsible for monitoring and responding to network incidents in a 24/7 NOC environment.

Key Responsibilities:

  • Monitor network platforms and services, reacting to incidents and liaising with customers as required.
  • Investigate and resolve network incidents, attending technical and service management bridge calls as needed.
  • Complete fault tickets accurately and provide summary reports.
  • Create incident schedules and liaise with resource management to obtain necessary skills.
  • Ensure escalation/notification profiles are followed to meet SLAs.
  • Inform the incident manager of major incidents.
  • Liaise with asset management to identify equipment/spares needed to resolve incidents.
  • Liaise with change management to agree changes needed to resolve incidents.
  • Create routine maintenance schedules and direct field teams on maintenance tasks.
  • Act professionally, aligned to BT values, when dealing with customers and colleagues.
  • Develop skills aligned to core business needs.
  • Participate in drafting quality technical and incident reports.
  • Undergo additional training to match operational requirements.
  • Cover team duties during periods of leave and sickness.

Requirements:

  • Fibre network transmission experience.
  • Cisco CCNA or equivalent skills/knowledge.
  • BT network tools and services experience.
  • Business acumen to uphold GSS reputation with customers and suppliers.

Diversity and Inclusion:

BT Group values diversity and inclusion, and we encourage applications from all sections of the community. We welcome candidates from diverse backgrounds, including ethnic minority groups, disabled and neurodiverse people, and women.

What's in it for you:

At BT Group, you'll receive a competitive salary, benefits, and opportunities for professional development. You'll be part of a dynamic team that values collaboration and inclusivity.



  • Maidenhead, Windsor and Maidenhead, United Kingdom Home Network Solutions Berkshire Ltd. Full time

    Job OverviewWe are seeking a skilled Network Cable and Equipment Installer to join our team at Home Network Solutions Berkshire Ltd. to assist with network cable and equipment installations in the Maidenhead and surrounding areas.As a subcontractor, you will work on a flexible basis, with projects scheduled around your availability. Our company has built a...


  • Maidenhead, Windsor and Maidenhead, United Kingdom BT Group Full time

    Job Title: Network Operations Centre TechnicianLocation: MaidenheadWe are seeking a highly skilled Network Operations Centre Technician to join our team at BT Group. As a key member of our NOC team, you will be responsible for monitoring and maintaining our fibre network, ensuring the highest levels of service availability and quality.Key...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Home Network Solutions Berkshire Ltd. Full time

    Network Cable and Equipment Installation OpportunityHome Network Solutions Berkshire Ltd. is seeking a skilled network cable and equipment installer to assist with domestic and commercial network installations in the Maidenhead area and surrounding regions.We require a specialist to assist with network cable and equipment installations, including WiFi, CCTV,...


  • Maidenhead, Windsor and Maidenhead, United Kingdom BT Group Full time

    Job Title: Analyst-Network DeploymentAt BT Group, we're committed to using the power of communication to make a better world. As a Network Security Specialist, you'll play a critical role in protecting our customers' critical national infrastructure and ensuring the safety and security of our nation and global communities.About the Role:Working within a 24/7...


  • Maidenhead, Windsor and Maidenhead, United Kingdom newscientist - Jobboard Full time

    Job Title: Network Infrastructure SpecialistJob Overview:We are seeking a highly skilled Network Infrastructure Specialist to join our global network team. As a key member of our team, you will be responsible for designing, implementing, and maintaining our network infrastructure to ensure our systems run efficiently and securely.Key Responsibilities:Design...


  • Maidenhead, Windsor and Maidenhead, United Kingdom BT Group Full time

    Job Title: Network Operations Centre TechnicianLocation: MaidenheadAs a Network Operations Centre Technician at BT Group, you will be responsible for monitoring and maintaining our customer network, ensuring the highest level of service quality and security. You will work as part of a specialist security team, protecting critical national infrastructure and...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Home Network Solutions Berkshire Ltd. Full time

    Job OverviewWe are seeking skilled subcontractors to assist with network cable and equipment installations in Maidenhead and the surrounding areas.Our ideal candidate will possess a strong understanding of cable installation and terminations for network cabling, as well as basic knowledge of networking principles.The role involves assisting on large...


  • Maidenhead, Windsor and Maidenhead, United Kingdom BT Group Full time

    Job Title: Network Operations Centre TechnicianLocation: MaidenheadAs a Network Operations Centre Technician at BT Group, you will be responsible for monitoring and maintaining our customer network, ensuring the highest level of service quality and reliability. You will work as part of a team to investigate and resolve incidents, and contribute to the...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Logicalis Full time

    Job Title: Junior Network EngineerOverview:Logicalis is looking for a highly motivated and detail-oriented Junior Network Engineer to join our team. As a Junior Network Engineer, you will be responsible for the installation and maintenance of CISCO and Aruba network products.Key Responsibilities:Handle customer service requests and provide technical...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Ribbon Communications Operating Company Full time

    Job SummaryWe are seeking a Senior Optical Network Specialist to join our team. The ideal candidate will have a strong background in IP and optical technologies, excellent communication skills, and the ability to work independently.Key Responsibilities:Providing technical support on Ribbon IP and optical products and systems to external customers.Working...


  • Maidenhead, UK, Windsor & Maidenhead, United Kingdom Home Network Solutions Berkshire Ltd. Full time

    Subcontractors Required for Network Cable and Equipment Installations (Maidenhead & Surrounding Areas)Home Network Solutions, a specialist in Domestic and Commercial Networks, CCTV, AV, and Smart Home Installations, is seeking subcontractors to assist with network cable and equipment installations in Maidenhead and the surrounding areas.We require...


  • Maidenhead, Windsor and Maidenhead, United Kingdom RWS Group Full time

    Job PurposeRWS Group is a leading provider of language translation services, seeking a skilled Network Engineer to join our global network team.This role involves collaborating with network engineers, project managers, and IT professionals to design, implement, and maintain our network infrastructure, ensuring efficient and secure system operation.Key...


  • Maidenhead, Windsor and Maidenhead, United Kingdom BT Security Full time

    Job Summary: We are seeking a highly skilled Security Operations Specialist to join our team at BT Security. As a key member of our 24/7 SOC Team, you will be responsible for monitoring and responding to security/network incidents, working closely with customers and Operational Support teams to resolve requests and incidents in accordance with contracted...


  • Maidenhead, Windsor and Maidenhead, United Kingdom newscientist - Jobboard Full time

    Job PurposeRWS is a leading provider of language translation services, with a global network team that requires a skilled Network Engineer to join their ranks.This role involves working closely with network engineers, project managers, and other IT professionals to design, implement, and maintain our network infrastructure, ensuring our systems run...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Logicalis Full time

    Job Summary:The Junior Network Engineer at Logicalis is responsible for the installation and maintenance of CISCO / Aruba network and wireless products. This role is ideal for individuals who are eager to learn and grow with the company.Key Responsibilities:Handle customer service requests and resolve issues in a timely manner.Perform regular maintenance and...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Logicalis Full time

    Job Summary:As a Junior Network Engineer at Logicalis, you will be responsible for the basic installation and maintenance of CISCO / Aruba network and wireless products. Your primary goal will be to develop a solid foundation in network engineering, with a focus on CISCO / Aruba technologies.Key Responsibilities:Customer service requests handlingCustomer...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Hamilton Barnes Associates Limited Full time

    We are seeking a highly skilled Network Security Engineer to join our innovative team at Hamilton Barnes Associates Limited.You will be responsible for:Providing expert-level consulting services to clients on network solutions.Designing and implementing customized network security solutions to enhance customers' data center networks.Collaborating with...


  • Maidenhead, Windsor and Maidenhead, United Kingdom https:jobs-redefined.cositemap Full time

    As the Senior Manager of Network Development, you will be responsible for ensuring that we have network representation fit for both today and the future, while creating an environment that reduces costs and maximises profit. This role requires a strategic approach to enable our commercial operations to flourish and provide great experience for customers.Key...


  • Maidenhead, Windsor and Maidenhead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Kitchen Operations Specialist to manage a specific section of our kitchen, ensuring high culinary standards are met consistently.Key Responsibilities:Oversee the preparation and presentation of dishes in your assigned section.Ensure the quality and consistency of dishes served.Assist in menu development and the creation of daily...


  • Maidenhead, Windsor and Maidenhead, United Kingdom Logicalis Full time

    Job DescriptionWhy choose Logicalis?Logicalis is committed to designing and executing clients' digital transformations by uniting their vision with technology expertise and industry insights. As Architects of Change, the company addresses customer priorities such as revenue growth, business operational efficiency, innovation, risk, and compliance.Our mission...