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Service Operations Coordinator

3 months ago


Taunton, Somerset, United Kingdom Path Recruitment Full time

Service Operations Coordinator - Are you looking for a rewarding opportunity within a dynamic team? Join us and enjoy a comprehensive benefits package including up to 27 days of annual leave (plus public holidays), participation in company community initiatives, and much more.

Benefits for the Service Operations Coordinator:

  • Competitive salary around £28,000 depending on experience
  • Complimentary on-site parking
  • Health benefits program
  • Opportunities for training and career advancement
  • Employee referral program

If you thrive in a fast-paced setting, possess strong organizational skills, and enjoy collaborating with a team, this role may be the perfect fit for you.

Key Responsibilities of the Service Operations Coordinator:

  • Organizing work schedules and updating engineers' calendars. Planning for maintenance and service tasks.
  • Maintaining accurate records and logs within CRM systems.
  • Collaborating closely with the After Sales Team and Account Managers to ensure exceptional customer service.
  • Monitoring engineer assignments to ensure they are dispatched to the correct locations by working with administrative and after-sales teams.
  • Following up on quotations, generating purchase orders, and procuring necessary parts.

About the Company:

This is an exceptional opportunity for a Service Operations Coordinator. Our client is dedicated to delivering top-notch equipment and customer service consistently. You will be part of one of the UK's leading independent companies specializing in material handling solutions. They prioritize employee training, equipment rental, and facility management. Due to their continued growth, they are actively seeking a Service Operations Coordinator.

To excel in this position, candidates should have experience in roles such as customer service representative, rental administrator, hire coordinator, or service controller. While experience in plant hire, tool rental, or related fields is beneficial, it is not a strict requirement.

For further information about this Service Operations Coordinator position, please reach out to our recruitment team.