Customer Service Coordinator

2 weeks ago

Taunton, Somerset, United Kingdom Nuffield Health Full time
{"title": "Customer Service Administrator", "description": "Role Overview

We are seeking a skilled and empathetic Customer Service Administrator to join our team at Nuffield Health Taunton Hospital. As a key member of our administration team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Provide timely and effective administrative support to our patients and referrers, ensuring their needs are met and exceeded.
  • Manage a high volume of email requests, appointments, and procedures, ensuring accuracy and efficiency.
  • Develop and maintain strong relationships with patients, referrers, and internal stakeholders, promoting a positive and supportive environment.
  • Collaborate with our clinical teams to ensure seamless communication and coordination of patient care.
What We Offer

At Nuffield Health, we value our employees and offer a range of benefits to support their well-being and career development. These include:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • Access to our cycle to work scheme, gym membership, and private healthcare.
About Us

Nuffield Health Taunton Hospital is a leading provider of private healthcare in the South West, renowned for our clinical excellence and outstanding patient care. We are committed to delivering exceptional healthcare services and improving the lives of our patients and communities.

", "lang_code": "en"}

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