Customer Service Coordinator

4 weeks ago

Taunton, Somerset, United Kingdom Nuffield Health Full time
{"title": "Customer Service Administrator", "description": "Role Overview

We are seeking a skilled and empathetic Customer Service Administrator to join our team at Nuffield Health Taunton Hospital. As a key member of our administration team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Provide timely and effective administrative support to our patients and referrers, ensuring their needs are met and exceeded.
  • Manage a high volume of email requests, appointments, and procedures, ensuring accuracy and attention to detail.
  • Develop and maintain strong relationships with patients, referrers, and internal stakeholders, promoting a positive and supportive environment.
  • Collaborate with our clinical teams to ensure seamless communication and coordination of patient care.
What We Offer

At Nuffield Health, we are committed to providing a supportive and inclusive work environment that allows our employees to thrive. As a Customer Service Administrator, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.
  • Access to our state-of-the-art facilities and equipment.
About Us

Nuffield Health Taunton Hospital is a leading provider of private healthcare in the South West, renowned for our clinical excellence and outstanding patient care. We are proud to offer a wide range of surgical services and treatments, including orthopedics, ophthalmology, and dermatology.

Our hospital has 41 private en-suite bedrooms and 11 consulting rooms, ensuring a comfortable and convenient experience for our patients. We are committed to delivering exceptional care and service, and we are seeking a talented and dedicated individual to join our team.

", "lang_code": "en"}

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