Visitor Experience Assistant

3 weeks ago


Leominster, Herefordshire, United Kingdom National Trust Full time

Job Summary

We are seeking a skilled and enthusiastic individual to join our Visitor Experience team as a Programme Coordinator. In this role, you will play a key part in delivering and developing a programme of activities and events that bring our place to life for our visitors.

About the Role

As a Programme Coordinator, you will work closely with the Senior Visitor Experience Officer to create and deliver events and activities that engage our supporters and link everything we do back to our cause. You will be responsible for delivering high standards of presentation on site and ensuring all our communications with our visitors are clear and consistent.

Key Responsibilities

  • Develop and deliver a programme of activities and events that meet the needs of our visitors
  • Work closely with the Senior Visitor Experience Officer to create and deliver events and activities that engage our supporters
  • Deliver high standards of presentation on site and ensure all our communications with our visitors are clear and consistent
  • Link everything we do back to our cause and the on-going work we do

What We're Looking For

We are looking for someone who has good communication skills, is a team player, and can work independently. You should be adaptable and have a flexible approach, with a keen eye for detail and a passion for delivering high-quality events and activities.

Benefits

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax-free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts
  • Holiday allowance up to 32 days relating to length of service
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

About Us

The National Trust is a charity that works to protect and preserve the nation's heritage for future generations. We are committed to creating an inclusive culture where everyone feels they belong. We welcome and value difference, and we are looking for someone who shares our values and is passionate about delivering high-quality events and activities.



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