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    {"title": "Patient Advisor Role", "description": "Join Our TeamAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like superstars from the moment they enter our clinics.Key ResponsibilitiesBuild strong relationships with...


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Optical Express Patient Care Specialist

2 months ago


London, Greater London, United Kingdom Optical Express Full time
{"title": "Patient Advisor Role at Optical Express", "content": "

Job Title: Patient Advisor

Location: London – Kingston

Salary: £27, plus Bonus

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like superstars from the moment they enter our clinics.

Your day-to-day role will involve:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients' eyes using state-of-the-art equipment as part of a full health check
  • Assisting patients to complete health questionnaires
  • Introducing patients to their optometrist
  • Scheduling treatment dates
  • Discussing finance options
  • Accurately maintaining patient records

We're looking for someone with a passion for providing world-class customer service, strong organisational skills, and the ability to communicate clearly and articulately with a diverse range of people. If you're motivated and driven to succeed, we'd love to hear from you.

What We Offer:

  • Basic salary of £27, plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

At Optical Express, we're committed to a culture of care, trust, and integrity. We focus on doing what's right for our patients, our colleagues, our local communities, and our planet.

", "lang_code": "en-US"}