Night Concierge
1 month ago
FPMR Ltd is seeking an experienced Night Concierge to join our team at a luxury development in West London.
Key Responsibilities:- Deliver Exceptional Customer Service: Provide top-notch service to all residents, ensuring their needs are met and exceeded.
- Verify Visitors and Suppliers: Thoroughly verify all visitors, suppliers, and contractors to maintain a secure environment.
- Maintain a Safe Environment: Conduct regular security checks, secure elevator access, and review CCTV footage to ensure the building's safety.
- Report Incidents and Maintenance: Log and report any maintenance issues or incidents to the appropriate manager promptly.
- Keep Communal Areas Clean and Tidy: Ensure the communal areas are always clean, tidy, and presentable.
- Strong Communication Skills: Possess excellent written and verbal communication skills in English, with experience in providing high-level customer service.
Requirements:
- Experience in customer-facing roles, preferably in luxury settings.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and interpersonal skills.
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